What NDIS registration groups mean when choosing a provider

When you pick a provider, "registered" is only the start. What matters is which registration groups they hold. This guide shows how to match the support you need to the right group, and how to check it. Our wider explainer is NDIS registration groups explained.

The short answer

A registration group is a class of support. The NDIS Commission approves a provider for specific groups, and the provider can only claim to be registered for those.

So before you sign up, find the group that matches your support. Then check that it appears on the provider's page on the Commission's register. Our guide on how to check an NDIS provider's registration number shows each step.

Groups to match to what you need

The Commission lists groups 0101 to 0138. Here are some common matches. Each group number links to a Goodo page where one exists.

The Commission's page has all the others, such as household tasks, transport, home modifications and equipment. Goodo's registration groups pages explain each one in plain words.

What the audit type means

Verification and certification are two kinds of audit. The Commission says the groups a provider applies for decide which type of audit it needs.

Certification is used for more complex or higher-risk groups. If a provider's application includes groups from both types, it needs a certification audit.

This tells you something about how closely the Commission looks at the group. It does not tell you how good the provider is.

Reading the register

On a provider's page, look for Approved registration groups. The register sometimes shows shortened names. For example, you may see "Plan Management" for group 0127.

If you cannot tell which number a name matches, compare it to the Commission's list. Do not rely on an old table. The Commission has added groups since earlier lists.

Also check:

• the status is Approved
• the period of registration has not ended
• the ABN and legal name match what the provider told you

When the group matters most

Some supports must come from a registered provider, whatever your plan type. The NDIS names specialist behaviour support, plan management, supported independent living (SIL) and specialist disability accommodation (SDA).

For other supports, a registered provider is only required if your plan is NDIA-managed. If you self-manage or plan-manage, you can usually use unregistered providers. See registered vs unregistered NDIS providers.

What is changing

The Commission says supported independent living and NDIS digital platform providers must be registered from 1 July 2026. Two groups were added for this: 0137 (providing an NDIS digital platform service) and 0138 (assistance with supported independent living).

The Commission has also paused mandatory registration for support coordination while it considers further reform. Check the Commission's mandatory registration page for updates.

A quick example

Sam needs personal care at home and a plan manager. He finds one business that offers both. On the register, the business holds the personal care group but not plan management.

Sam can still use them for personal care. For plan management, he finds a separate provider with the right group. His plan manager and his support workers do not need to come from the same business.

What a group does not tell you

A group shows what a provider is approved to do. It does not rank quality, and it does not replace a conversation. Ask about experience, reports and costs as well. Our guide on how to choose a support worker has questions you can use. The glossary explains registered providers and the registration group term.

How to work out which group you need

Start with the support, not the group number. Follow these steps.

1. Write down what you want. For example, "help getting dressed", "someone to pay my invoices" or "a speech pathologist for my child".
2. Find the closest match on the Commission's list. Names can differ slightly from everyday words. Personal care appears as "daily personal activities", and a plan manager appears under "management of funding for supports in participant plans".
3. Look at your plan. The supports named in your plan can point you to the right group.
4. Ask the provider which group covers the support, then check the register yourself.

If you are not sure, ask your support coordinator, your plan manager or your my NDIS contact. They see a lot of plans and can usually point you to the right words.

Some groups need more than one provider

Many people need supports from several groups. A person might have personal care, therapy and a plan manager. It is normal for these to come from different providers.

A provider that offers several services should hold every group that covers them. If a provider says they can do it all, check each group on the register, one at a time. Do not assume that one registration covers everything.

You may also see a provider list groups that do not match what they sell. That is worth a question. They may be in the middle of an application, or the register may be out of date, or the claim may be wrong.

What to ask a provider about their groups

These questions are simple and fair:

• Which groups are you registered for?
• Which of these groups covers the support I want?
• When does your current period of registration end?
• Do your workers have NDIS Worker Screening Checks? See NDIS worker screening check explained.

A good provider can answer these quickly. If they cannot, check the register yourself and decide how you feel about it.

On Goodo

If you are not sure which group fits what you need, you can add your question to the Goodo list and we will email you when your area opens.

About this guide

Goodo is independent. We are not part of, or endorsed by, the NDIA or the NDIS Quality and Safeguards Commission. This is general information, not advice. Rules change, so check ndis.gov.au or call the NDIS on 1800 800 110 about your own situation.